The importance of the right training on EPM solutions

Many customers doesn't care about good training session. Many of them thing that the most important things will be always done by consultats (reports, data entry sheets, dimension, user concept). If this sentence is true, is also true that many company can considerarly reduce project costs by training themselfs in the better way.

Of course this can only be possible with the right training session and the right peoples.
Usually, in fact, many customers overestimate the ability to train other people and let things go.
At the end, the perfect project can only be concluded with a really usefull training session; i usually spend 5-10 days at all with my customer in order to be sure they have the control of the EPM solution.

The advantages for our clients are:
-cost reduction
-reporting speed
-self motivation
-better use of the solution

In fact i had always a good feedback from my clients also after years; this mean not only lose of some money (for me), but especially customer retention and somethimes new and big projects!

So, if you think that training is not so usefull, you are wrong!