Is the ITIL methodology useful in EPM projects?

ITIL is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally. It’s based on capital equipment maintenance techniques that have been well documented and studied since the 50s – if not earlier. Furthermore, ITIL is about creating a learning organization that can identify stupid things, and avoid repeating them in the future. Is it important in EPM projects?

In my opinion everything is method or project governance is really usefull to help our customer to better understand what they are doing and the value we are trasmitting.

Best practise are always well accepted at each level and are easy to communicate and valorize. I mean...all best practise, especially if, as ITIL, are recognised all over the world. For many country ( i.e Italy, Spain, Greece ) the ITIL methodology is not yet been understood by many company, and customers dosn't care about this lack of "quality" provided...until thing goes wrong. It is possible that method, processes, money saving are not important nowadays?

 Why don't try to introduce that level of expertise and best practise?